ybaji Frequently Asked Questions

Creating an ybaji account takes under two minutes. Visit ybaji.vip, tap the registration button, and fill in your name, mobile number, email address, and a secure password. You must confirm that you are 21 years of age or older and agree to the Terms and Conditions before your account is activated. Once registered, you can log in immediately and explore the full range of games and betting markets.

ybaji requires a government-issued photo ID for KYC verification — a valid National ID card (NID), passport, or driving licence is accepted. You will also need to provide a selfie holding the document and, in some cases, proof of your payment method (for example, a screenshot of your bKash or Nagad account showing the registered mobile number). KYC is completed within 24 hours in most cases. Submitting clear, unedited photos speeds up the process.

To reset your ybaji password, click the 'Forgot Password' link on the login page and enter your registered email address or mobile number. You will receive a reset link or one-time code within a few minutes. If the email goes to your spam folder, check there first. If you still cannot access your account after following the reset steps, contact support at [email protected] and our team will verify your identity and restore access promptly.

No — ybaji strictly allows one account per person. Duplicate accounts are detected automatically and may result in the suspension of all related accounts and the forfeiture of any pending winnings or bonuses. If you have accidentally created a second account, contact support immediately to have the duplicate closed before it causes an issue. One account per person ensures fair bonus distribution and prevents fraud.

To permanently close your ybaji account, send a written request to [email protected] from your registered email address, stating that you wish to close the account. Our team will process the request within 48 hours. Any remaining balance will be paid out to your verified withdrawal method before closure. If you are closing your account for responsible gaming reasons, we strongly recommend requesting a self-exclusion instead, which gives you more flexible options and professional support.

bKash deposits on ybaji are credited almost instantly — in most cases within 1 to 5 minutes of completing the transfer. The process works around the clock, 24 hours a day, 7 days a week. If a deposit has not appeared after 15 minutes, check that the transfer was sent to the correct ybaji payment number and that the amount meets the minimum deposit threshold. Contact support with your bKash transaction ID and our team will locate and credit the deposit manually.

The minimum deposit on ybaji is ৳200 for mobile money methods including bKash, Nagad, Rocket, and Upay. Bank transfer deposits may carry a higher minimum — check the cashier page for current limits as these may be updated periodically. There is no maximum single deposit cap for standard accounts, but very large deposits may trigger an additional identity check as part of our security procedures.

The minimum withdrawal amount on ybaji is ৳500. Withdrawals are processed to bKash, Nagad, Rocket, Upay, or bank accounts (Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, and others). Your withdrawal method must match a verified payment source on your account. First-time withdrawals may require completed KYC verification before the funds are released. Most mobile money withdrawals are processed within 1 hour during business hours.

ybaji does not charge any platform fees for deposits or withdrawals. However, your mobile money provider (bKash, Nagad, Rocket) may apply their own standard transaction charges on the sending end — these are set by the provider, not by ybaji, and ybaji has no control over them. To avoid unexpected charges, check your mobile banking app's fee schedule before initiating a transfer.

Nagad withdrawals from ybaji are typically processed within 30 minutes to 2 hours during normal operating hours (Bangladesh Standard Time, UTC+6). Withdrawals submitted late at night or during high-volume periods may take up to 12 hours. If your Nagad withdrawal has not arrived after 12 hours, contact support at [email protected] with your withdrawal reference number so the team can investigate and expedite.

Yes — ybaji covers all major cricket tournaments including the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, ICC Cricket World Cup, Test series, and bilateral ODI series featuring the Bangladesh Tigers. You can place pre-match bets or live in-play bets on match winner, top batsman, total runs, fall of wicket, and dozens of other markets. Odds are updated in real time and the platform is fully optimised for mobile betting.

All slot games on ybaji use certified Random Number Generator (RNG) technology, which means every spin outcome is independently random and cannot be manipulated. The games are supplied by licensed providers including Pragmatic Play, Microgaming, NetEnt, and others whose RNG systems are audited by independent testing laboratories. Return-to-player (RTP) percentages for each game are set by the provider and typically range from 94% to 97%.

Yes — ybaji is fully optimised for mobile browsers on both Android and iPhone. No app download is required; simply open ybaji.vip in your phone's browser (Chrome on Android or Safari on iPhone) and all games, betting markets, and account features are available with the same full functionality as the desktop version. The site uses a responsive mobile-first design that works smoothly on screens from 320px wide upward.

ybaji's live casino section is powered by Evolution Gaming, Ezugi, and Pragmatic Play Live, offering a wide range of real-dealer table games streamed in HD. Available games include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Live Andar Bahar, Dragon Tiger, and game-show titles like Crazy Time and Mega Ball. Tables are open 24/7 and you can join at any time from your mobile or browser without any waiting queue.

Monster Hi-Lo is a fast-paced card prediction game exclusive to ybaji. A card is drawn and you predict whether the next card will be higher or lower in value. The game is simple to learn, rounds complete in seconds, and the multipliers can climb significantly on a winning streak. It is one of ybaji's most popular original game formats among players in Dhaka and Chittagong looking for quick-session entertainment between cricket matches.

ybaji offers a welcome bonus to all newly registered players who make their first qualifying deposit. The bonus is credited to your account automatically after the deposit is processed. Full terms including the minimum deposit amount, bonus percentage, and wagering requirements are displayed on the promotions page and during registration. Always read the bonus terms before depositing so you understand exactly what rollover is required before winnings can be withdrawn.

The wagering requirement on an ybaji bonus is the number of times you must bet the bonus amount before any winnings derived from it become withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets before the bonus-derived balance can be cashed out. Wagering requirements vary by promotion — check the specific terms of each offer on the promotions page. Bets placed on certain games may contribute less than 100% toward clearing the rollover.

Yes — free spins issued by ybaji carry an expiry date, which is always stated in the promotion terms at the time they are credited. The standard validity period is 7 days from the date of issue, but specific promotions may have shorter or longer windows. Any unused free spins are removed from your account automatically once the expiry date passes. To avoid losing them, use your free spins as soon as they appear in your account and check the terms for the eligible games.

The ybaji welcome bonus is available once per player, per verified account. However, ybaji runs regular ongoing promotions including reload bonuses, seasonal offers tied to events like Eid, Pohela Boishakh, IPL, and BPL, and loyalty rewards for active players. These recurring promotions can be claimed according to their individual terms. To stay informed about current offers, check the promotions section in your account or contact support to ask what is currently available.

ybaji is a secure platform that uses SSL encryption on all connections to protect your personal data, financial transactions, and account information. All games use certified RNG technology from audited providers, ensuring fair outcomes on every bet. Player funds are held separately from operational funds. ybaji is designed specifically for the Bangladesh market and its payment infrastructure is built around local mobile money services for fast, familiar transactions in BDT.

The minimum age to register and play on ybaji is 21 years old. This is a hard requirement enforced at both the account registration stage and during KYC verification. Any account found to belong to a person under 21 will be closed immediately and any balance forfeited. ybaji takes underage gambling seriously and actively verifies player ages as part of its responsible gaming commitment. If you suspect a minor is accessing the platform, contact [email protected] immediately.

To self-exclude from ybaji, go to Account Settings and select the Responsible Gaming section, then choose Self-Exclusion and your preferred duration (1 month, 3 months, 6 months, 1 year, or permanent). Your account will be disabled immediately with no deposits, bets, or bonus access for the full period. Alternatively, email [email protected] and our team will apply the exclusion on your behalf within minutes. Self-exclusion cannot be reversed before the chosen period ends — this is by design to provide a genuine barrier.

To set a deposit limit on your ybaji account, log in and navigate to Account Settings, then select Responsible Gaming and choose Deposit Limits. You can set a daily, weekly, or monthly cap on how much you can deposit. Reductions to your limit take effect immediately. If you want to increase a limit, a mandatory 24-hour cooling-off period applies before the change is activated — this delay is intentional and protects you from impulsive decisions made in the heat of the moment.